Privacy Policy

Effective Date: August 2026

Welcome to Dental Guide MX.

This Privacy Policy explains how Dental Guide MX ("Dental Guide MX," "we," "our," or "us") collects, uses, stores, and protects your personal information when you visit our website or communicate with us.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

About Dental Guide MX

Dental Guide MX is an independent dental advisory service that helps patients better understand their treatment options and navigate the process of seeking dental care in Mexico.

We are not a dental clinic, dental office, hospital, insurance company, healthcare provider, or licensed dental practice.

We do not diagnose dental conditions, provide medical or dental treatment, prescribe medications, or establish a dentist-patient relationship through this website.

Any dental services ultimately received by a visitor are provided solely by independently owned and operated licensed dental professionals.

Information We Collect

Depending on how you interact with our website, we may collect information that you voluntarily provide, including:

• Full name

• Email address

• Telephone number

• Country or state of residence

• Information submitted through contact forms

• Dental concerns or treatment goals

• X-rays

• CBCT scans

• Dental photographs

• Treatment plans

• Quotes received from dental providers

• Any additional files or information you voluntarily choose to submit.

Providing this information is entirely voluntary.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Date and time of access

• Time spent on our website

• Referral source

• Cookies and similar technologies

This information helps us improve website performance, understand visitor behavior, and maintain website security.

How We Use Your Information

We may use the information you provide to:

• Respond to your inquiries.

• Review your submitted dental information.

• Better understand your treatment goals.

• Provide educational guidance.

• Communicate regarding your inquiry.

• Improve our website and visitor experience.

• Analyze website performance.

• Prevent fraud or misuse.

• Comply with applicable legal obligations.

We only collect information that is reasonably necessary for these purposes.

Uploaded Dental Records

If you voluntarily submit dental records, including X-rays, CBCT scans, treatment plans, photographs, or similar documents, you authorize Dental Guide MX to review that information solely for the purpose of providing general educational guidance regarding your inquiry.

Dental Guide MX does not create, maintain, or provide medical records.

Uploaded files remain confidential and are handled using reasonable security measures.

Independent Advisory Service

Dental Guide MX provides educational information and independent guidance only.

Nothing submitted through this website creates:

• a dentist-patient relationship

• a doctor-patient relationship

• a healthcare provider relationship

• a professional treatment relationship

Any diagnosis, treatment recommendation, or dental procedure must be performed exclusively by a licensed dental professional.

Third-Party Dental Providers

At your request, Dental Guide MX may introduce you to independently owned dental clinics or licensed dental professionals.

Those providers operate independently.

Dental Guide MX does not own, control, supervise, or manage any dental clinic.

All clinical decisions, diagnoses, treatment recommendations, procedures, warranties, pricing, scheduling, complications, and treatment outcomes remain solely the responsibility of the treating provider.

Sharing Your Information

Dental Guide MX does not sell, rent, or trade your personal information.

Information may be shared only when reasonably necessary to:

• Respond to your request.

• Facilitate communication with a dental provider you request.

• Comply with legal obligations.

• Protect our legal rights.

• Prevent fraud or misuse.

We do not share your information for advertising purposes.

Third-Party Services

Our website may use trusted third-party services, including:

• Google Analytics

• Google Search Console

• Google Maps

• Google reCAPTCHA

• Hostinger

• WhatsApp

• Email service providers

These third-party services operate under their own privacy policies.

Dental Guide MX is not responsible for the privacy practices of third-party services.

Cookies

This website uses cookies and similar technologies to:

• Improve website functionality

• Analyze website traffic

• Understand visitor behavior

• Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect the information you voluntarily provide.

However, no website, internet transmission, cloud storage service, email system, or electronic communication can be guaranteed to be completely secure.

By submitting information electronically, you acknowledge and accept these inherent risks.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to inquiries

• Provide requested guidance

• Improve our services

• Comply with legal obligations

• Resolve disputes

• Protect our legal interests

Information may be securely deleted when it is no longer reasonably necessary.

International Visitors

Our website may be accessed from different countries.

By voluntarily providing personal information, you understand and agree that your information may be processed and stored in countries other than your own, including jurisdictions with different privacy laws.

External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of external websites.

We encourage visitors to review the privacy policies of every website they visit.

Children's Privacy

This website is intended for adults seeking information regarding dental treatment.

We do not knowingly collect personal information from children under the age of 18.

If we become aware that information from a minor has been submitted without appropriate authorization, we will make reasonable efforts to remove it.

Your Choices

You may contact us at any time to:

• Request access to the personal information you have voluntarily provided.

• Request correction of inaccurate information.

• Request deletion of your information, where legally permitted.

• Ask questions regarding how your information is handled.

Certain information may need to be retained when required by applicable law or to protect legitimate business interests.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Changes become effective immediately upon publication on this website.

Your continued use of the website constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or the way your information is handled, please contact:

Dental Guide MX

Email: info@dentalguidemx.com

Website: https://www.dentalguidemx.com